This short course outlines the main functions of the Fanvil desk phone and the Yealink cordless phone.
The telephone system used by the company is 3CX.
The Fanvil X4U is the main desk phone used in each practice and is usually supplemented by a Yealink W60B cordless.
This course covers;
- Answering calls.
- Transfer calls.
- How to use the company directory to find a number.
- How to use the contacts list.
- How to use the Do Not Disturb (DNS) function.
- How to divert calls.
- Troubleshooting.
Course Instructor
Using the Fanvil X4U desk telephone.
How to answer an incoming call.